With respect to Naming Contests, we have a standard process in place to support creatives if one of the names they submit is registered while a contest is active, or shortly thereafter. 

The role of SH in these situations is to ask the CH if they registered the name and to remind them of their payment obligations in cases where they confirm that they registered the name.

Background:
More than 100,000 names are submitted to SH platform on a  monthly basis. It is probable that a percentage of these names will get registered after submission to a contests. We can not automatically assume that if a name has been registered, it was done by the Contest Holder, as good names are being registered across the globe on a daily basis. 

Based upon our most recent data, less than 0.1% of names have been reported as be registered after submission to a contest. 

However if you are concerned about the risk of your submitted names getting registered or feel that the above outlined measures are not adequate, you can protect your best names by adding them to your My Owned section. If you wish to eliminate your risk completely, you always have the option to refrain from submitting entries to Squadhelp Contests. 

Our Process:
If you find that your name has been registered after submission to a contest, please follow these steps to report your domain registration. 

Once we receive a report of domain registration, we follow the below outlined process:

  1. We send a notification to the Contest Holder (CH), asking if they registered the name, and reminding them of their commitment to compensate the creative if they registered the name--this notification is sent regardless of whether or not the “Who Is” information of domain name matches the CH. 
  2. A pop-up notification is placed on the CH's contest page, and the CH is prevented from selecting a contest winner and closing the contest until they have contact us about the reported domain.
  3. If the CH acknowledges that they registered the name, we reserve the right to pause the contest until a bonus is sent by the CH to the creative, or a refundable deposit is sent to SH (which would be payable to the creative if a different winner is selected). If the CH ends up picking the same name as winner, the deposit will be refunded back to the CH. Alternatively, if the CH is not interested in keeping the name, they have the option to release the domain name.

We will not make any exceptions to this policy.

Our investigation in these matters can not be challenged, as it is impossible to independently verifying if a domain name was registered by the CH, because these registrations are done in third party websites. 

Any public or private accusations that a CH is using your URL will not be tolerated, as these accusations cannot be confirmed and are in blatant contradiction of our goal of being a positive and supportive community. 

Important Notes:

  • If the reported domain was entered in multiple contests, we only send the notification to the CH of the most recent contest (Note: Squadhelp does not encourage creatives to submit names across multiple contests, as we strive to deliver unique names that align with a CH's Naming Brief).
  • In order for us to investigate a domain, it must be reported within 30 days of submission to a contest.
  • If the registered domain is a minor variation of the winning name, it does not qualify for a bonus. For example, if the winner of a contest is “Squadhelp.com”,  minor variations such as “Squadhelp.net”, “TheSquadhelp.com”, “Squadshelp.com”, etc., do not qualify for bonus even if they were submitted by other creatives, because it is assumed that most businesses would end up registering these minor variations after selecting a name for their business.
  • All creatives have the ability to see contests where a domain registration has been reported by anyone else. This can be done by selecting a filter on Active Contests page. You can click on “Reported Domains” checkbox on the bottom left section of the Active Contests page. Please note, that the same name could be reported in multiple contests. For example, there have been cases where the same name XYZ.com was submitted by a creative in 35 contests. If it was reported in all contests, all 35 contests will show a reported domain in that case.
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