Although our goal is for Contest Holders to pick winners for their contests, sometimes things do not go as expected. If a winner is not selected by the contest holder, we follow our Award Distribution process to distribute the contest awards to those creatives who received the highest ratings in that contest. You can read all the details in our Award Distribution policy:

This award distribution event occurs twice a month (typically  on the 15th and 1st of each month) and is fondly known as the "Cha-Ching" event because at the end of the event, the award recipients are notified via an email titled "Cha-Ching". 

When this event is in progress, you will see a notification on top of certain pages on Squadhelp.com. 

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