All Collections
Starting a Naming Contest
Contest Holders - Managing Contest, Providing Feedback & Next Steps
Audience Testing
I did not use my Trademark Research or Audience testing in my Platinum package, can I be reimbursed?
I did not use my Trademark Research or Audience testing in my Platinum package, can I be reimbursed?

Do I get my money back if I don't use my Trademark Research or Audience Testing?

Squadhelp Admin avatar
Written by Squadhelp Admin
Updated over a week ago

Unfortunately, the agent-style validation service features that are included in any package are bundled together with the award amount, the platform fees, and everything else that you get with the platform. 

Here’s an article that explains our refund policy fully.

By doing that, we offer a very affordable and value-driven solution. You’re paying a fraction of the cost for all of the features that are included in any of the packages. Because of this, we do not offer refunds on individual services.

Did this answer your question?